FAQ

Party Bus Hire is based Sydney-Wide, but we can also accommodate for interstate transfers, ranging from Hunter Valley, Wollongong, Central Coast, Blue Mountains, and Newcastle.

We have various options to choose from –

• Payments can be made via cash to the driver on the day of pick-up,
• Internet banking or bank deposit must be paid 4 days before the trip,
• Payments can be made via the invoice. We accept Visa, MasterCard, and Amex.

Payments that are made online, or via the invoice will incur a 3% booking fee.

Party Bus Hire is not responsible for incorrect details made via our online booking system. Please ensure that all the information provided is correct, before processing the payment.

If you have made a payment and have received a confirmation email, please check that all information is correct, to eliminate any issues on the day of the booking. If any of the details needs to be amended, please contact us on (02) 9188 9092 immediately for it to be rectified, where an updated remittance will be sent via email.

The day before the booking, you will receive a text message to confirm the booking, where the driver details will also be provided. If, you do not receive a text message, please ensure to contact us before 8pm on (02) 9188 9092 to attain his name and number.

Party Bus Hire reserves the right to refuse to set down or pick-up at any locations other than those nominated by the original booking. If required, please ensure to contact management prior the trip, to confirm if additional stop overs can be added to the original route. Charges will apply.

Drinks are permitted on our buses on the exception that they are legal and consumed responsibly. All passengers on board that request to drink alcohol, must be over 18 and have a valid form of identification or proof of age. Based on the law of NSW, we reserve the right to refuse alcohol to anyone who is considered intoxicated or under the legal age limit.

STRICTLY NO ALCOHOL ON ANY OF THE BUSES FOR SCHOOL FORMALS OR KID’S PARTIES.

We require a minimum of 2 parents/guardians to be present on the bus, during a transfer for kid’s parties.

Our fleet of luxurious vehicles are fully equipped, modern, clean, and regularly maintained. They are serviced to the highest of standards and are fully insured and accredited with Transport of NSW. Our buses are complete with necessary safety features, such as seat belts and real time bus tracking system, to ensure optimal safety of all passengers. Our drivers hold appropriate NSW Heavy Vehicle Licenses, NSW Driver Authorities and are cleared to Work with Children. Our drivers partake regular training and with their knowledge, skills and experience they ensure professional, friendly, and safe travel. In case of an emergency, Party Bus Hire has a detailed emergency plan in place. The drivers regularly practice evacuation procedures, and emergency contact information is readily available on all our Party and Limo Buses.

Any passenger(s) that is portraying disruptive behaviour, fighting, causing damage to the bus, or is heavily intoxicated and insists on consuming more alcohol during the trip, the driver has the legal right to evict the passenger(s), where the police will be contacted. In this case, the transfer will be terminated and a refund for the trip will not be provided.

Whether you want to decorate the Party or Limo Bus with themed decorations to suit your special occasion, or have customised branding and signage on the buses, please discuss this with one of our team of professionals and they will be happy to accommodate your preferences to make the journey more personalized and enjoyable for everyone.

Our buses are only available to hire for transport services with a driver.